Terms of Service

If you have a problem with any of these terms, they may be changed if discussed with me prior to paying for your commissioned piece.

1. GENERAL TERMS
  • All drawings may or will include a subtle sign that you may not remove. 
    • My signature and or my twitter tag and or my website
  • I might stream the drawing process
  • Prices are subject to change based on demand
  • I have the right to reject any order that I do not feel comfortable drawing for any reason.
  • I have the right to fire any client.
    • Not following Terms of Services, harassment, and or unprofessional behavior. Warnings will be given before any client is fired.

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2. PAYMENT
  • Currency accepted is USD and can be paid through PayPal
  • You will receive an email on whether or not your commission has been accepted.
  • Upon accepting you will receive an email from me confirming the details and the price. Upon final confirmation an email will be sent requesting your PayPal information and an invoice will be sent. You will have 72 hours to pay or you will lose your slot.
  • I will contact you after you have filled out a form on whether or not you are accepted.
  • I WILL NOT do free commissions, or trades for commissions, unless stated beforehand.

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3. PROCESS AND DELIVERY
  • I will notify you when I have started on your commission.
  • The time it takes to finish your commission varies 1 week – 2 weeks depending on factors such as health, the complexity of the commissioned piece, other work and con seasons.
  • While I’m working on your commission I will make WIP drafts for you to review. Which will not be full resolution and may also have watermarks included.
  • The amount of reviews depends on the complexity of the work.
  • If anything comes up that will slow the progress of the initially estimated delivery time I will let you know asap.
  • Once the piece is finished you will receive the full-resolution image along with a web-friendly size. Note that there is no physical product.

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4. REVISIONS
  • You get 3 rounds of major changes on the commissioned piece included in the price. With a limited number of minor changes as well.
  • A fee will be added if you want something changed on the final drawing – unless a misunderstanding from my side has been made.
  • If you wish for me to change something in the drawing you have previously approved, I will charge you a fee to change it.
  • If your reference is unclear to start with, make sure to point out the differences or issues to avoid too many changes.
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I, Lou Pictus/Loupictus (the artist), claim the rights to the produced drawing, not the buyer. Therefore I am allowed to use the copyrighted artwork to: 

  • Promote myself with it everywhere
  • Publish books with it (artbooks, etc.)
  • Display it everywhere to my liking (website, social media, etc.)
  • Post it wherever I want

The buyer is allowed to:

  • Use the commissioned piece for personal use unless agreed otherwise (you can upload it on all your social media profiles, forums, etc.)
  • Print the artwork and claim the character(s) as their own, but not the artwork itself.
  • Use the artwork to promote themselves. You are not forced to give me credit when you post it but it is very appreciated.
  • Use the artwork on their Youtube channel and in monetized videos as long as the artwork itself is not the main subject for the earnings.

The following is considered copyright infringement:

  • Reproducing/using the copyrighted artwork commercially – means making money off it in any way.
  • Claiming the artwork as your own
  • Removing my signature from the artwork
  • Altering the artwork without my consent
  • I reserve the full rights to the image and it’s use/distribution unless otherwise agreed upon (rights to the image for your own non-personal use may be purchased at any time).

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6. CUSTOMER SATISFACTION
  • I will do everything I can to make my customers happy!
  • If you have a problem with anything in regards to the commissioned piece please tell me right away so we can find a solution together.
  • I am willing to change some of my terms for you if you ask before I start on your commission. If you, e.g., do not want me to post your art anywhere, we can discuss this.

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7. REFUND / CANCELLATION POLICY
  • The buyer is allowed to issue a refund once commission has started, however the amount refunded will be based on how much work has already been put.
  • If for any reason I am unable to start your commission you will receive a full refund.
  • If you cancel your order before I started it, you can get a full refund.
  • If you are getting a refund, do not request a Paypal chargeback. I will transfer the money back to you myself.
  • If you request a Paypal chargeback at any point when you were not allowed to ask for a refund you will lose all aforementioned rights to the commissioned piece and I will have the full right to profit further from it in any way. I will decline the chargeback and supply Paypal with our conversations in which we talk about the commission as evidence that I have completed work for you. Furthermore, you will be blacklisted for commissioning me again.